1. Subscription Overview
Certain advanced software products and cloud verification features provided under the LupinSync brand (notably premium tiers of LupinSync Invoices) operate on a recurring subscription model. This policy outlines how your subscription plan, billing periods, and licensing terms are administered by Bhoi Enterprises.
2. Billing Cycles & Payment Terms
Subscriptions are billed in advance on either a monthly or annual cycle, as selected during checkout. Payments are processed securely via verified Indian and international payment gateways in Indian Rupees (INR) or other supported currencies, with applicable GST levied in accordance with statutory rules.
3. Automatic Renewals
To prevent service disruption to automated invoicing and cloud document synchronization, recurring plans renew automatically at the end of each billing cycle unless explicitly cancelled prior to the renewal date. Renewal reminder notifications are issued to your registered account email.
4. Plan Upgrades & Tier Changes
You may upgrade your subscription plan at any time through your account portal on invoices.lupinsync.tech. Upgrades take effect immediately, with any unconsumed balance from your current billing cycle prorated against the new tier. Downgrades take effect at the conclusion of the active billing period.
5. Cancellation Rights
You maintain full autonomy to cancel your active subscription at any time without punitive fees. Upon cancellation:
- Your software license and cloud verification capabilities remain fully functional until the end of the paid billing term.
- No subsequent renewal charges will be initiated against your payment instrument.
- Previously generated invoices and local plugin data remain in your WooCommerce store.
6. Grace Periods & Expired Licenses
If a recurring charge fails due to card expiry or banking issues, a grace period of up to 7 days is provided to update your billing information without disruption of invoice PDF generation.
7. Billing & Subscription Inquiries
For assistance with subscription management, tax invoice copies for software purchases, or billing updates, contact our support desk atsupport@lupinsync.tech.